What is the cancellation policy?

If you need to cancel your ride, please provide at least 24 hours’ notice whenever possible.

• Cancellations made less than 24 hours before the scheduled pickup time may be subject to a cancellation fee.
• No-shows or last-minute cancellations may be charged the full fare.

Thank you for respecting my time and scheduling commitments.

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Do you require a deposit or credit card on file?

No. A deposit or credit card is not required for most bookings.

Payment is due at the time of your trip.

For certain special events, long-distance trips, or reserved bookings, a deposit may be requested to secure your reservation. If this applies, you will be advised in advance.

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